Routed.Where it matters.
Your customer feedback comes from 6 different places. Feedback ilettim reads, clusters, and routes it all — automatically.
discord · email · app store · shopify · x · live chat
32 indie founders on the list
- Dashboard takes forever to load on mobile...discord
- App is super slow when I have many projects.email
- Mobile is laggy. iPhone 14.app store
Sound familiar?
Feedback comes from everywhere. Nothing gets collected. It all sits with you.
Same bug, 4 different Discord channels.
Tired of scrolling to check 'did anyone else mention this?' every time someone complains.
How do I know what's urgent?
1 person via email, 8 in App Store, 3 on X — is that 12 people or 1?
This should've gone to Linear, but I forgot.
Great feedback died in a Slack channel. Nobody saw it again.
All your feedback. One window.
Channels on the left, AI-tagged messages in the middle, route the cluster in one click on the right.
- slow-loadingDashboard takes forever to load on mobile...@sarah · discord · 2h
- slow-loadingApp is super slow when I have 5+ projects.ali@studio.co · email · 3h
- slow-loadingMobile is laggy. iPhone 14 Pro user here.@alper · app store · 5h
- feature-exportCan I export my data as CSV?@meredith · discord · 6h
- feature-exportNeed a bulk export button, copying manually rn.ayse@buro.tr · email · 8h
- feedback-praiseNew dark mode is gorgeous, thank you!@kerim · twitter · 11h
Mobile dashboard loading slowly
Mobile dashboard load time exceeds 4s for users with 3+ projects. iPhone 14 and later especially affected. Reported in the last 7 days.
Not a mock — a sketch of the real UI. You'll see the live one when you join the beta.
4 steps. One workday.
Connect, let AI read, cluster, route to the right place.
Connect
Discord, Gmail, Intercom, App Store, Shopify, X — link any source in one click.
AI reads
Every message gets read, tagged, and scored by sentiment (urgent / normal / praise).
Cluster
AI groups 12 people saying the same thing. '8 people want this.'
Route
One click to Linear, GitHub, Slack, Notion. Routed where it matters.
6 reasons to fall for it
It doesn't just look good — it actually does the work.
Unified inbox
6 sources, 1 window. Discord, email, App Store, Shopify, X, live chat — side by side.
AI clustering
Auto-groups people saying the same thing. 30 messages become 3 themes in 5 seconds.
Smart routing
Linear, GitHub, Slack, Notion, a teammate — drop the cluster where it belongs in one click.
Sentiment scoring
Urgent? Praise? Frustration? AI tags every message with sentiment.
Theme reports
Weekly AI digest: 'Top 5 issues this week.' In your inbox every Monday morning.
Multi-language
Turkish, English, Spanish, German — AI understands, tags, and clusters all of them.
30 messages. 3 themes. 5 seconds.
AI reads them all. You just decide.
Everything connects
From Discord to App Store.
Simple pricing
Pay for what you use. Cancel anytime.
Hobby
For folks building in public.
- 3 sources
- 100 messages/month
- AI clustering (basic)
- 1 user
- Powered by ilettim badge
Pro
Indie SaaS with a growing user base.
- Unlimited sources
- 5,000 messages/month
- AI clustering + sentiment
- All routing destinations
- 5 team members
- No badge
- Theme reports + AI dictionary
Business
SaaS teams chasing scale.
- Everything in Pro
- 50,000 messages/month
- API access
- SSO + audit log
- Slack Connect support
- Priority AI (GPT-5 / Claude Opus)
- Custom integrations
Self-host? Open source coming soon. Star github.com/ilettim/feedback to follow along.
What beta users say
No public launch yet — but the list is already talking.
“Turns 30 hours of customer-feedback research into 3 minutes. I finally know who said what on Discord — nothing gets lost.”
“I used to keep a Notion doc called 'feedback this week'. Now AI writes it, I just review and approve.”
“We ship fast on Lovable, but feedback tracking was DIY. Feedback ilettim fixed that — the whole team uses it now.”
Frequently asked questions
Can't find an answer? Ping us on Twitter — we reply fast.
Never lose feedback again.
32 indie founders are in the beta. Limited spots.